City Power

City Power is a dynamic employer, focused on providing the best working environment in its industry and operating at consistently high levels of productivity. This has enabled the company to attract the top talent in its field, joining a team of 1800 employees.

Attractive benefits and leading human resources practices and policies have positioned City Power as a preferred employer. All employees enjoy retirement fund and medical aid benefits, while the new and much-used employee wellness clinic offers primary healthcare and occupational health management in-house, working with leading private healthcare groups.

City Power is committed to good corporate governance standards and complies in all material respects with the relevant principles of the King II code. Robust systems, policies and practices are in place to ensure that City Power conducts its business in line with global best practice.

City Power's customer base is segmented into key customers, large power users, and prepaid, domestic, agricultural and commercial customers. The domestic segment forms the majority of the customer base. To meet the needs of corporate customers. City Power has concentrated on improving the wire network to reduce outages and power surges. Considerable progress has been made, with 70% of customers rating the service as good.

For residential customers, and in line with the government's commitment to ensure all South Africans have access to electricity, the introduction of 50 kWh basic free electricity per month in June 2002 has been very well received. In context, this enables a householder to run two 60 W lamps and a TV set for four hours per day for the month and consume just over half the free allocation. This was one of the first-and highest-initiatives in the country and is a considerable benefit to customers in poor communities.